Privacy Policy

Introduction

This Privacy Policy details the commitment of Lake & Pond Aquatics (“we,” “us,” or “our”) to protect the privacy of our clients and site visitors (“you”). It outlines the types of information we gather, how it is used, and the safeguards we have in place to protect it.

Who We Are

Lake & Pond Aquatics offers services related to pond construction and maintenance. Our registered address is 2 Hall Lane, Shelfanger, Norfolk, IP22 2DE.

Information Collection

We collect personal information such as:

  • Name
  • Home address
  • Email address
  • Telephone numbers

This information is collected through direct communications with you, such as emails or phone calls.

Use of Information

The personal information you provide is used to facilitate the services you request, comply with legal requirements, and improve our services. We do not sell, share, or disclose your personal information without your explicit consent, except as required by law.

Data Storage

Your personal information is stored manually and is secured against unauthorized access. We are legally obliged to retain this data for a minimum of five years to comply with tax laws, after which it is securely destroyed if no longer needed.

Your Rights

You have the right to access the personal information we hold about you and to request corrections if necessary. You can also ask for your data to be deleted or for processing to be restricted, subject to legal restrictions.

Safeguards

We take robust measures to protect your personal data from unauthorised access, alteration, or destruction.

Complaints

If you have concerns about how we handle your data, you are entitled to lodge a complaint with a supervisory authority.

Changes to This Policy

We may update this Privacy Policy from time to time. You are advised to review this policy periodically for any changes.

Contact Us

For more information or to address your data protection concerns, please contact us via email at lakeandpondaquatics@gmail.com.

By using our services, you acknowledge that you have read and understood this Privacy Policy.

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